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 Description:  Cecile N. Milotti (Complainant) filed a complaint against Illinois Bell Telephone Company (Respondent) pursuant to Section 10-108 of the Public Utilities Act (220 ILCS 5/10-108) (the Act), alleging that Respondent applied Caller ID and Call Waiting only to her first telephone line not to her second line , and it erroneously applied Linebacker to her third line which served as her fax number. 
 Date Created:  10 11 2007 
 Agency ID:  07-0365 
 ISL ID:  000000004099   Original UID: 3949 FIRST WORD: Order