SiteTitle | • | Annual Report: Consumer Services Division | [X] |
Organization | • | Illinois Commerce Commission | [X] |
| | 1: | | Title: | | | | | Volume/Number: | 2004 | | | | Issuing Agency: | | | | | Description: | This report reviews utility performance in responding to their customers concerns as presented to CSD Staff. It includes a breakdown of the types of inquiries/complaints that were received and how they were resolved; approaches to resolving inquiries and complaints, resolution time and problems identified by investigating consumer complaints. | | | | Date Created: | 04 21 2005 | | | | Agency ID: | | | | | ISL ID: | 000000012768 Original UID: 6731 FIRST WORD: Annual | |
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