| | 1: |  | Title:   |  |   |  |   | Volume/Number:   | 2021 April 29 |   |  |   | Issuing Agency:   |  |   |  |   | Description:   | Complaint as to failure to maintain and comply to the standards for which we agreed upon to support the Pharmacy in its Telecommunications needs; multiple phone failures, had to close down the pharmacy due to 15% revenue loss that it could not recover from. Total amount lost due to First Communication was $150,000 in Frankfort, Illinois.Complaint as to failure to maintain and comply to the standards for which we agreed upon to support the Pharmacy in its Telecommunications needs; multiple phone failure that resulted in 15% revenue loss. Total amount lost due to First Communication LLC was $475,000 in Mount Prospect, Illinois.Complaint as to failure to maintain and comply to the standards for which we agreed upon to support the Pharmacy in its Telecommunications needs; multiple phone failures that resulted in 15% revenue loss. Total amount lost due to First Communications, LLC was $375,000 in Mount Prospect, Illinois. |   |  |   | Date Created:   | 04-29-2021 |   |  |   | Agency ID:   | 19-0903,19-0904, 19-0905 |   |  |   | ISL ID:   | 000000091716   Original UID: 202171 FIRST WORD: Order |   |  
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