| | 1: | | Title: | | | | | Volume/Number: | 2019 | | | | Issuing Agency: | | | | | Description: | The Long-Term Care Ombudsman Level II Trainer's Manual ensures new Ombudsman volunteers and paid staff are trained in a consistent manner that focuses on the needs, desires, routines, and preferences of the resident. | | | | Date Created: | 10-04-2021 | | | | Agency ID: | | | | | ISL ID: | 000000108830 Original UID: 215786 FIRST WORD: Illinois | |
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