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Title:  

Annual Report: Consumer Services Division

 
 Volume/Number:  2004  
 Issuing Agency:   
 Description:  This report reviews utility performance in responding to their customers concerns as presented to CSD Staff. It includes a breakdown of the types of inquiries/complaints that were received and how they were resolved; approaches to resolving inquiries and complaints, resolution time and problems identified by investigating consumer complaints. 
 Date Created:  04 21 2005 
 Agency ID:   
 ISL ID:  000000012768   Original UID: 6731 FIRST WORD: Annual