| SiteTitle | • | Illinois State Long-Term Care Ombudsman Program Level 2 Trainer's Manual | [X] | 
 | | 1: |  | Title:   |  |  |  |  | Volume/Number: | 2019 |  |  |  | Issuing Agency: |  |  |  |  | Description: | The Long-Term Care Ombudsman Level II Trainer's Manual ensures new Ombudsman volunteers and paid staff are trained in a consistent manner that focuses on the needs, desires, routines, and preferences of the resident. |  |  |  | Date Created: | 10-04-2021 |  |  |  | Agency ID: |  |  |  |  | ISL ID: | 000000108830   Original UID: 215786 FIRST WORD: Illinois |  | 
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