Organization | • | Illinois Commerce Commission | [X] |
| | 41: | | Title: | | | | | Volume/Number: | 2002 | | | | Issuing Agency: | | | | | Description: | The Consumer Services Divisions report provides highlights of Staffs service to consumers. This report reviews utility performance in responding to their customers concerns as presented to our staff. It includes such information as a breakdown of the types of inquiries/complaints that were received and how they were resolved; approaches to resolving inquiries and complaints, resolution time and problems identified by investigating consumer complaints. In addition to the number of customers served along with the amount of money saved for customers, we include information about the participation of Staff in consumer education efforts, rulemakings, certification case, informal investigations into industry practices, and formal cases before the Commission. | | | | Date Created: | 04 2003 | | | | Agency ID: | | | | | ISL ID: | 000000012767 Original UID: 6729 FIRST WORD: Annual | |
| 42: | | Title: | | | | | Volume/Number: | 2004 | | | | Issuing Agency: | | | | | Description: | This report reviews utility performance in responding to their customers concerns as presented to CSD Staff. It includes a breakdown of the types of inquiries/complaints that were received and how they were resolved; approaches to resolving inquiries and complaints, resolution time and problems identified by investigating consumer complaints. | | | | Date Created: | 04 21 2005 | | | | Agency ID: | | | | | ISL ID: | 000000012768 Original UID: 6731 FIRST WORD: Annual | |
| 43: | | Title: | | | | | Volume/Number: | 2006 | | | | Issuing Agency: | | | | | Description: | This report includes a breakdown of the types of inquiries/complaints that were received and how they were resolved; approaches to resolving inquiries and complaints, resolution times and problems identified by investigating consumer complaints. Utility performance in responding to customer concerns is also reviewed. In addition to managing consumer contact, CSD staff participates in consumer education efforts, rulemakings, certification cases, informal investigations into industry practices, and formal cases before the Commission. | | | | Date Created: | 10 09 2007 | | | | Agency ID: | | | | | ISL ID: | 000000012769 Original UID: 6733 FIRST WORD: Annual | |
| 44: | | Title: | | | | | Volume/Number: | 2002 | | | | Issuing Agency: | | | | | Description: | This report by the staff of the Illinois Commerce Commission is an overview of ICC activities relative to the transportation of hazardous materials by rail within the State, which was prepared in accordance with the provisions of 625 ILCS 5/18c-1204, which directs the Commission to prepare and distribute to the General Assembly ... a report on railway accidents in Illinois which involve hazardous materials. The law also provides that the report shall include the location, substance involved, amounts involved, and the suspected reason for each accident, as well as the rail line and point or origin of the hazardous material involved in each accident. | | | | Date Created: | 05 12 2003 | | | | Agency ID: | | | | | ISL ID: | 000000012770 Original UID: 6735 FIRST WORD: Annual | |
| 45: | | Title: | | | | | Volume/Number: | 2004 | | | | Issuing Agency: | | | | | Description: | This report by the staff of the Illinois Commerce Commission is an overview of ICC activities relative to the transportation of hazardous materials by rail within the State, which was prepared in accordance with the provisions of 625 ILCS 5/18c-1204, which directs the Commission to prepare and distribute to the General Assembly ... a report on railway accidents in Illinois which involve hazardous materials. The law also provides that the report shall include the location, substance involved, amounts involved, and the suspected reason for each accident, as well as the rail line and point or origin of the hazardous material involved in each accident. | | | | Date Created: | 05 31 2005 | | | | Agency ID: | | | | | ISL ID: | 000000012771 Original UID: 6737 FIRST WORD: Annual | |
| 46: | | Title: | | | | | Volume/Number: | | | | | Issuing Agency: | | | | | Description: | The Commission orders safety improvements at public highway-rail crossings with the cost of such improvements paid by the state, the railroads, and local governments. On state roads, the Illinois Department of Transportation IDOT pays the majority of the costs through the State Road Fund. For local roads, the Illinois General Assembly created the Grade Crossing Protection Fund GCPF to bear the majority of the costs of improvements. this report covers the Collision and Fatality Rates for the previous year as well as the plan for grade crossing safety improvements for the next five years by county. | | | | Date Created: | 07 02 2005 | | | | Agency ID: | | | | | ISL ID: | 000000012772 Original UID: 6741 FIRST WORD: Crossing | |
| 47: | | Title: | | | | | Volume/Number: | | | | | Issuing Agency: | | | | | Description: | The Commission orders safety improvements at public highway-rail crossings with the cost of such improvements paid by the state, the railroads, and local governments. On state roads, the Illinois Department of Transportation IDOT pays the majority of the costs through the State Road Fund. For local roads, the Illinois General Assembly created the Grade Crossing Protection Fund GCPF to bear the majority of the costs of improvements. this report covers the Collision and Fatality Rates for the previous year as well as the plan for grade crossing safety improvements for the next five years by county. | | | | Date Created: | 04 09 2003 | | | | Agency ID: | | | | | ISL ID: | 000000012773 Original UID: 6743 FIRST WORD: Crossing | |
| 48: | | Title: | | | | | Volume/Number: | | | | | Issuing Agency: | | | | | Description: | Electric utilities operated a total of eighteen experimental programs since the Customer Choice Law was enacted in December 1997. This report was submitted in response to the directive in Section 16-106 that the Illinois Commerce Commission review and report annually the progress, participation and effects of such experiments to the General Assembly. | | | | Date Created: | 08 2003 | | | | Agency ID: | | | | | ISL ID: | 000000012774 Original UID: 6745 FIRST WORD: Illinois | |
| 49: | | Title: | | | | | Volume/Number: | | | | | Issuing Agency: | | | | | Description: | The Commission orders safety improvements at public highway-rail crossings with the cost of such improvements paid by the state, the railroads, and local governments. On state roads, the Illinois Department of Transportation IDOT pays the majority of the costs through the State Road Fund. For local roads, the Illinois General Assembly created the Grade Crossing Protection Fund GCPF to bear the majority of the costs of improvements. this report covers the Collision and Fatality Rates for the previous year as well as the plan for grade crossing safety improvements for the next five years by county. | | | | Date Created: | 07 17 2004 | | | | Agency ID: | | | | | ISL ID: | 000000012776 Original UID: 6742 FIRST WORD: Crossing | |
| 50: | | Title: | | | | | Volume/Number: | | | | | Issuing Agency: | | | | | Description: | The Commission orders safety improvements at public highway-rail crossings with the cost of such improvements paid by the state, the railroads, and local governments. On state roads, the Illinois Department of Transportation IDOT pays the majority of the costs through the State Road Fund. For local roads, the Illinois General Assembly created the Grade Crossing Protection Fund GCPF to bear the majority of the costs of improvements. this report covers the Collision and Fatality Rates for the previous year as well as the plan for grade crossing safety improvements for the next five years by county. | | | | Date Created: | 05 2002 | | | | Agency ID: | | | | | ISL ID: | 000000012777 Original UID: 6744 FIRST WORD: Crossing | |
| 51: | | Title: | | | | | Volume/Number: | | | | | Issuing Agency: | | | | | Description: | Electric utilities operated a total of eighteen experimental programs since the Customer Choice Law was enacted in December 1997. This report was submitted in response to the directive in Section 16-106 that the Illinois Commerce Commission review and report annually the progress, participation and effects of such experiments to the General Assembly. | | | | Date Created: | 12 2002 | | | | Agency ID: | | | | | ISL ID: | 000000012778 Original UID: 6746 FIRST WORD: Illinois | |
| 52: | | Title: | | | | | Volume/Number: | | | | | Issuing Agency: | | | | | Description: | This report addresses the potential benefits of municipal aggregation of retail electric customers as a means for customers to benefit from the Electric Service Customer Choice and Rate Relief Law of 1997 (Public Act 90-561), referred to in this report as the Customer Choice Law. This report was authorized by the General Assembly on June 26, 2002, in Public Act 92-0585. | | | | Date Created: | 03 2003 | | | | Agency ID: | | | | | ISL ID: | 000000012779 Original UID: 6748 FIRST WORD: Municipal | |
| 53: | | Title: | | | | | Volume/Number: | 2004 | | | | Issuing Agency: | | | | | Description: | Article 16 of the Public Utilities Act PUA , entitled the Electric Service Customer Choice and Rate Relief Law of 1987 [220 ILCS 5/16], requires electric utilities to annually provide to the Illinois Commerce Commission Commission or ICC information regarding the transition to a competitive electric industry. Section 16-130 of the PUA [220 ILCS 5/16-130] requires electric utilities to address eleven topics. Section 16-130 c requires the Commission to submit a report to the General Assembly summarizing the information provided by each electric utility. | | | | Date Created: | 05 16 2005 | | | | Agency ID: | | | | | ISL ID: | 000000012781 Original UID: 6752 FIRST WORD: Report | |
| 54: | | Title: | | | | | Volume/Number: | 2006 | | | | Issuing Agency: | | | | | Description: | Article 16 of the Public Utilities Act PUA , entitled the Electric Service Customer Choice and Rate Relief Law of 1987 [220 ILCS 5/16], requires electric utilities to annually provide to the Illinois Commerce Commission Commission or ICC information regarding the transition to a competitive electric industry. Section 16-130 of the PUA [220 ILCS 5/16-130] requires electric utilities to address eleven topics. Section 16-130 c requires the Commission to submit a report to the General Assembly summarizing the information provided by each electric utility. | | | | Date Created: | 05 01 2007 | | | | Agency ID: | | | | | ISL ID: | 000000012782 Original UID: 6754 FIRST WORD: Report | |
| 55: | | Title: | | | | | Volume/Number: | 2004 | | | | Issuing Agency: | | | | | Description: | Commission Study and Report, of Article 19 220 ILCS 5/19 of the Illinois Public Utilities Act requires the Illinois Commerce Commission to prepare an annual report analyzing the status and development of the retail natural gas market in the State of Illinois, including data on volumes of natural gas sold to retail customers and the number of customers served by alternative gas suppliers and gas utilities. The required data is included in tables and attached as an appendix. | | | | Date Created: | 07 07 2004 | | | | Agency ID: | | | | | ISL ID: | 000000012783 Original UID: 6756 FIRST WORD: Annual | |
| 56: | | Title: | | | | | Volume/Number: | 2005 | | | | Issuing Agency: | | | | | Description: | Commission Study and Report, of Article 19 220 ILCS 5/19 of the Illinois Public Utilities Act requires the Illinois Commerce Commission to prepare an annual report analyzing the status and development of the retail natural gas market in the State of Illinois, including data on volumes of natural gas sold to retail customers and the number of customers served by alternative gas suppliers and gas utilities. The required data is included in tables and attached as an appendix. | | | | Date Created: | 06 29 2005 | | | | Agency ID: | | | | | ISL ID: | 000000012784 Original UID: 6758 FIRST WORD: Annual | |
| 57: | | Title: | | | | | Volume/Number: | 2007 | | | | Issuing Agency: | | | | | Description: | Commission Study and Report, of Article 19 220 ILCS 5/19 of the Illinois Public Utilities Act requires the Illinois Commerce Commission to prepare an annual report analyzing the status and development of the retail natural gas market in the State of Illinois, including data on volumes of natural gas sold to retail customers and the number of customers served by alternative gas suppliers and gas utilities. The required data is included in tables and attached as an appendix. | | | | Date Created: | 07 05 2007 | | | | Agency ID: | | | | | ISL ID: | 000000012785 Original UID: 6760 FIRST WORD: Annual | |
| 58: | | Title: | | | | | Volume/Number: | | | | | Issuing Agency: | | | | | Description: | In accordance with the Illinois Commercial Transportation Law, the Illinois Commerce Commission submits an annual report of expenditures from the Transportation Regulatory Fund. | | | | Date Created: | 08 31 2004 | | | | Agency ID: | | | | | ISL ID: | 000000012786 Original UID: 6762 FIRST WORD: Annual | |
| 59: | | Title: | | | | | Volume/Number: | | | | | Issuing Agency: | | | | | Description: | In accordance with the Illinois Commercial Transportation Law, the Illinois Commerce Commission submits an annual report of expenditures from the Transportation Regulatory Fund. | | | | Date Created: | 07 2005 | | | | Agency ID: | | | | | ISL ID: | 000000012787 Original UID: 6766 FIRST WORD: Annual | |
| 60: | | Title: | | | | | Volume/Number: | | | | | Issuing Agency: | | | | | Description: | This statistical report covers: Electric rates: 1969 to 2007 Gas rates: 1972 to 2007 Telephone: 1973 to 2007 Water and Sewer: 1975 to 2007 Rate Reductions: 1987 to 2007 | | | | Date Created: | 09 2007 | | | | Agency ID: | | | | | ISL ID: | 000000012789 Original UID: 6768 FIRST WORD: Rate | |
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